Our story
Built on a shared belief that care could be better.
Delore Care was founded on a shared frustration.
Our founders spent years working across the care sector, from large national providers to smaller local operators, and saw the same challenges repeated everywhere.
Families wanted good care. Carers wanted to deliver good care. The people receiving that care deserved nothing less. But the systems, pressures and processes around them didn’t always make it possible.
Care became rushed for the sake of efficiency. Visits became tasks. The human moments that matter most – a familiar face, a conversation, a small act of kindness — got lost in the
mechanics of delivering a service.
Yet one thing was always clear…
We know families worry about the cost of care, but before anything else they want to know that the person they love will be treated with dignity, kindness and respect.
They simply wanted to know that their loved one would be well cared for.
That someone would treat them with dignity. That the small details of their day would still matter.
Delore Care was created to demonstrate that high-quality, relationship-centred care is achievable with the right culture, training and operational model – not as an aspiration, but as a daily reality. For the people we care for. For the families who trust us. And for the carers who make it all possible.
Our vision
To lead the future of care by setting a new standard for relationship-centred support – one that enhances everyday life for the people we care for, the families who trust us, and the carers who make it all possible.
Our mission
To deliver intuitive, professional care that supports dignity, independence and wellbeing in every place we care for people.
We achieve this by:
Because when carers are supported to perform at their best, the people they care for feel the difference.
Our values
Our people
Our carers are the reason Delore Care works.
They do more than complete tasks. They build relationships. They notice small changes. They bring reassurance, dignity and genuine warmth to the people they support, day in and day out.
That’s why we invest in our people properly. Not just in training, but in their confidence, their wellbeing and their sense of purpose. We want every
carer who works with us to feel trusted, supported and proud of what they do.
Because when carers feel valued, that shows up in every visit, every
conversation and every small moment of care.
“Would we care for our own parents this way?”
That’s the question that keeps us honest. And the standard we hold ourselves
to every day.
Final thought
Care is one of the most personal decisions a family will ever make. We don’t take that lightly.
Whatever stage you’re at, whether you’re just starting to explore options, ready to arrange support, or considering a career in care, we’re here to have an honest conversation.